J&K Police Officers - Face Of Law Or Power?

A recent incident in Jammu shocked many when a Sikh truck driver’s turban was removed by a senior police officer during a confrontation, sparking outrage among the Sikh community. Many viewed the act as an insult not just to the individual but to the religious sentiments of the entire Sikh community. It’s not just important because it happened with a Sikh, but more importantly because this should not happen to any citizen, irrespective of their religion or beliefs, at the hands of the police in public places or even in the police station.

Police officers play a vital role in society, not only as enforcers of the law but also supposed to be as role models and civic leaders. Their behavior, ability to manage emotions like anger, and respect for citizens’ rights are essential for a healthy community. This incident reminded everyone of the serious responsibility that comes with policing and civic leadership. Police officers are often viewed as role models by the communities they serve, especially youth in the civilised world. Their actions, attitudes, and decisions are closely observed. Good police officers build trust and inspire positive behaviors.

Also, this incident is perfect example to quote sociologist Max Weber because he explained that police authority and state power are based on legitimacy—the belief and acceptance of their right to govern and enforce laws. Weber identified three types of legitimate authority: traditional (based on longstanding customs), rational-legal (based on laws and rules), and charismatic (based on personal qualities). For police, legitimacy mainly derives from rational-legal authority, meaning their actions must align with laws and fair procedures. When police respect these boundaries and act ethically, public trust and cooperation increase. However, if they behave unjustly their legitimacy and the community’s willingness to comply and cooperate can quickly decline as a case in India.

We all know that police officers face significant stress, which can sometimes lead to anger or aggressive actions if not properly controlled. Officers who participate in anger management training tend to have fewer incidents involving force, leading to safer interactions with the public. Some useful tips for managing anger in police work include thinking positively and maintaining an optimistic outlook during stressful or confrontational moments. Not taking negative remarks or resistance from citizens personally. Developing self-awareness and recognizing triggers for anger early and seeking emotional support when needed. Proper anger management not only protects the public from unnecessary aggression but also supports police officers’ mental health and job satisfaction. Unfortunately, the public perception is that police personnel, when in uniform, often assume an unquestionable sense of authority, sometimes undermining their professional training.

It is, therefore, essential that they undergo periodic refresher courses and sensitisation programs at different stages of service to ensure they become more responsive and respectful in their dealings with the people. This will help develop a more ethical and motivated police force. Police officers, through their presence and decisions in communities, naturally assume many civic leadership roles. And good civic leaders listen to all people, address public concerns, encourage participation, and promote unity. For police officers functioning as civic leaders go beyond enforcing laws. They help connect people with necessary resources, educate about safety and rights, and act fairly in resolving conflicts. Their willingness to listen, communicate, and collaborate with community members strengthens social bonds and trust.

This all underscores why anger management, cultural sensitivity, and strong civic leadership remain essential in policing. Police officers are the visible face of law, justice, and civic values in society. The J&K Police has made significant positive contributions, a fact that must be acknowledged. Further, with Amit Shah as Union Home Minister, Manoj Sinha as the Lieutenant Governor, and Nalin Prabhat as Police Chief, the present leadership enjoys a strong and credible image in the eyes of the public. The police, too, are expected to live up to this perception by serving in a manner consistent with the values this leadership represents. If, despite such stewardship, police officers cannot be positioned as role models of civic responsibility, it raises questions that need serious introspection.