A recent incident in Jammu shocked many when a Sikh truck driver’s turban was removed by a senior police officer during a confrontation, sparking outrage among the Sikh community. Many viewed the act as an insult not just to the individual but to the religious sentiments of the entire Sikh community. It’s not just important because it happened with a Sikh, but more importantly because this should not happen to any citizen, irrespective of their religion or beliefs, at the hands of the police in public places or even in the police station.
Police officers play a vital role in
society, not only as enforcers of the law but also supposed to be as role
models and civic leaders. Their behavior, ability to manage emotions like
anger, and respect for citizens’ rights are essential for a healthy community.
This incident reminded everyone of the serious responsibility that comes with
policing and civic leadership. Police officers are often viewed as role models
by the communities they serve, especially youth in the civilised world. Their
actions, attitudes, and decisions are closely observed. Good police officers
build trust and inspire positive behaviors.
Also, this incident is perfect example
to quote sociologist Max Weber because he explained that police authority and
state power are based on legitimacy—the belief and acceptance of their right to
govern and enforce laws. Weber identified three types of legitimate authority:
traditional (based on longstanding customs), rational-legal (based on laws and
rules), and charismatic (based on personal qualities). For police, legitimacy
mainly derives from rational-legal authority, meaning their actions must align
with laws and fair procedures. When police respect these boundaries and act
ethically, public trust and cooperation increase. However, if they behave
unjustly their legitimacy and the community’s willingness to comply and
cooperate can quickly decline as a case in India.
We all know that police officers face
significant stress, which can sometimes lead to anger or aggressive actions if
not properly controlled. Officers who participate in anger management training
tend to have fewer incidents involving force, leading to safer interactions
with the public. Some useful tips for managing anger in police work include
thinking positively and maintaining an optimistic outlook during stressful or
confrontational moments. Not taking negative remarks or resistance from
citizens personally. Developing self-awareness and recognizing triggers for
anger early and seeking emotional support when needed. Proper anger management
not only protects the public from unnecessary aggression but also supports
police officers’ mental health and job satisfaction. Unfortunately, the public
perception is that police personnel, when in uniform, often assume an
unquestionable sense of authority, sometimes undermining their professional
training.
It is, therefore, essential that they
undergo periodic refresher courses and sensitisation programs at different
stages of service to ensure they become more responsive and respectful in their
dealings with the people. This will help develop a more ethical and motivated
police force. Police officers, through their presence and decisions in
communities, naturally assume many civic leadership roles. And good civic
leaders listen to all people, address public concerns, encourage participation,
and promote unity. For police officers functioning as civic leaders go beyond
enforcing laws. They help connect people with necessary resources, educate
about safety and rights, and act fairly in resolving conflicts. Their
willingness to listen, communicate, and collaborate with community members
strengthens social bonds and trust.
This all underscores why anger
management, cultural sensitivity, and strong civic leadership remain essential
in policing. Police officers are the visible face of law, justice, and civic
values in society. The J&K Police has made significant positive
contributions, a fact that must be acknowledged. Further, with Amit Shah as
Union Home Minister, Manoj Sinha as the Lieutenant Governor, and Nalin Prabhat
as Police Chief, the present leadership enjoys a strong and credible image in
the eyes of the public. The police, too, are expected to live up to this
perception by serving in a manner consistent with the values this leadership
represents. If, despite such stewardship, police officers cannot be positioned
as role models of civic responsibility, it raises questions that need serious
introspection.